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Shipping & Returns - Floripawear Squat Proof Leggings & Gym Clothing

DOMESTIC UK SHIPPING

£0 - £100                 =     3.99 (Royal Mail)

£100 +                     =     Free Postage (DHL next working day fully tracked - Monday - Friday only)*

Estimated delivery times

Floripawear             =      2-5 Working Days

Other                       =      10-20 Working Days

EU

Flat rate     =     £10.95 (DHL European Road Services)

Estimated delivery times

15 Days - Austria, Belgium, Channel Islands, Denmark, France, Germany, Republic Of Ireland, Luxembourg, Netherlands

15 Days - Andorra, Czech Republic, Gibraltar, Hungary, Italy, Liechtenstein, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden


15 Days - Estonia, Finland, Lithuania, Norway, Romania, Switzerland


15 Days - Bulgaria, Croatia, Latvia

15 Days - Greece

NON-EU

If you are unsure, or can’t find your country listed below, please drop us an email at customercare@floripawear.com and we’ll always do our best to work something out.

All Non-EU deliveries are made with DHL Air Express and are expected to take between 10 & 15 days.

US & Canada                 - £14.95
The Asias                       - £19.95
Rest of the world           - £24.95

DIFFERENT BILLING AND DELIVERY ADDRESSES AND PO BOXES

Unfortunately at this time we do not deliver to PO Boxes and reserve the right to only ship to the billing address, or verify details with our customers before shipping to a different address.

IMPORT DUTIES

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.

RETURNS POLICY

Floripawear is happy to accept returns for any reason up to 14 days after you receive your item/s. You have up to 7 days to send us an e-mail at: dan@floripawear.com to let us know the order number, what it is you are returning and the reason for the return, e.g. the item does not fit and you require a different size, we’ll supply you with a returns authorization code. You then have a further 7 days to send the goods back to the returns address below. This means that the package must reach us within 14 days after you have received your order. Please be aware that the parcel can take up to 7 working days to be returned, unless sent via special delivery.

We suggest that when returning goods to the business you ship them via a trackable / signed for method, as the business does not accept responsibility for items lost in transit. Please include the original shipping document plus the returns authorization code in order to help us process a swift refund. Returned items without the correct documentation will be delayed in processing and will slow down the service we offer to you.

Please note all goods must be returned to us in a sound re-sellable condition with all original tags and packaging.

CHRISTMAS DELIVERY AND RETURNS

Purchases made from the 1st of December to the 24th December have an extended exchange period of 1 month (28 days). We ask for you to follow the returns guidelines as outlined above, however the item/s must be received back at our boutique within 28 days of you receiving your purchase. Purchases made outside of this period will be subject to our usual returns policy period.

RETURNS ADDRESS

South Odessa Ltd, c/o Floripawear, 7B Charleston St, London, SE17 1NG

CONTACT US: TELEPHONE 

If you have any urgent matter please call a member of the team on +44(0)7811365046

 

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